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Elevate Awards: Recognizing achievement in interactive customer experiences

The ICX Association Elevate Awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience.

Nominations for the 2022 Elevate Awards are open now. Any CX technology project your company worked on that was completed in 2021 is eligible for nomination. This worksheet will help you gather all the information you need to submit your nomination. See below for descriptions of the award categories. Contact Morgan Petty if you have questions.
 

SUBMIT A NOMINATION


Nomination Deadline: March 25, 2022 April 1, 2022


NOMINATION FEES

Members: $300.00 USD | Non-Members: $400.00 USD
There is no cost to submit a nomination for the Lyle Bunn Influencer of the Year.


ELEVATE AWARD CATEGORIES

Best Mobile ICX – This category recognizes achievement in mobile platform-based interactive customer experiences that captivate, engage and help you serve customers while extending the brand’s presence into the most important devices in your customers’ lives.

Best Digital Signage ICX – This category recognizes achievement in screen-based customer experiences that elevate the customer experience in-store or in-venue, or extend the brand experience into the digital out-of-home environment.

Best Retail ICX – This category recognizes retail-specific achievement in using interactive technologies to create a transcendent brand experience that captivates and engages in the retail vertical.

Best Restaurant ICX – This category recognizes restaurant- or foodservice-specific achievement in using interactive technologies to create a transcendent brand experience that captivates and engages in the foodservice vertical, from concession stands to fast casuals and beyond.

Best Hotel/Hospitality ICX – This category recognizes hotel- and hospitality-specific achievement in using interactive technologies to create a transcendent customer experience that captivates and engages in the hospitality vertical.

Best Kiosk ICX – This category recognizes achievement in self-service kiosk-based interactive customer experiences that create innovative and engaging brand experiences that solve a challenge or provide a new method of customer interaction and service. 

Best Emerging Technology in ICX – Does your customer-facing deployment feature artificial intelligence (AI), augmented reality (AR), virtual reality (VR), or internet of things (IoT) functionality, or some other cutting-edge technology? If your brand or brand-client interactive customer experience is pushing the boundaries of what’s captivating customers in the marketplace, this category recognizes achievement in deploying emerging tech in interactive customer experiences.

Best Omnichannel ICX – This category recognizes omnichannel achievements in using interactive technologies to create a transcendent customer experience that captivates and engages customers across multiple channels, such as mobile, web and in-store.

Best Employee-Facing ICX – This category recognizes achievement in solutions aimed at employees and improving the workplace experience, whether it be through onboarding strategies, communication, training, recognition, engagement or interaction.

Lyle Bunn Influencer of the Year Award – Submit nominations in this category to recognize individuals or companies that have contributed substantially to the field of interactive customer experience technology or to promoting the industry in a significant way. The award is named in honor of Lyle Bunn, a long-time consultant in the digital signage industry who passed away in 2018. (There is no cost to submit a nomination in this category.)

See who won Elevate Awards in 2021 ]

 

SUBMIT A NOMINATION

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